Status
All systems operational.
Everything is working as it should. If something is wrong and you do not see it here, tell us and we will look right away.
Components
Updated by our team
- Websitekitchentlore.com and the app Operational
- Card readingPhotos of cards, vision and language Operational
- Voice memo transcriptionSpeech to text Operational
- Family books and sharingBooks, invitations, fills Operational
- PDF exportReading PDF and print-ready edition Operational
- BillingPlans and payments through Stripe Operational
Uptime over the last 90 days: 99.96% for the website, with the incidents below. Card reading and transcription depend on our model providers; when one is slow or down, requests fail over to the next.
History
Past incidents.
- Resolved after 47 minutes
Slow card reading
Our primary model provider for card reading was answering slowly. Readings took up to two minutes instead of fifteen seconds. Failover moved requests to our second provider; some readings in the first ten minutes timed out and needed a retry. No recipes were lost. We have since lowered the timeout that triggers failover.
- Resolved after 2 hours 10 minutes
Invitation emails delayed
Book invitations sent between 6:05 p.m. and 8:15 p.m. Central were delayed because of a configuration error on our side after a deploy. Every delayed invitation was delivered once it was fixed. We added a check that sends a test email after each deploy.
Updates
Hear about incidents.
To get an email when an incident starts and when it is resolved, write to help@kitchentlore.com with the subject “Subscribe to status updates”. One email per incident, nothing else. Reply “stop” at any time.